Eligibility:

• Items must be returned within 7 days of purchase.
• Items must be unused, in their original packaging, and in the same condition as received.
• A receipt or proof of purchase is required for all returns.

Non-Refundable Items:

• Perishable goods such as food items that have been opened or partially consumed.
• Custom or personalized orders.
• Gift cards.

Return Process:

1. Contact Us: To initiate a return, contact our customer care team at 9702253432 or email us at [email protected]. Provide your order number, details of the item you wish to return, and the reason for the return.
2. Return Authorization: Our customer care team will review your request and provide you with a return authorization if your return is eligible.
3. Shipping Instructions: You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. Please use a trackable shipping service or purchase shipping insurance. We do not guarantee that we will receive your returned item.
4. Inspection and Approval: Once we receive your return, we will inspect the item to ensure it meets the eligibility criteria. We will notify you of the approval or rejection of your refund.
5. Refund Processing: If your return is approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

Late or Missing Refunds:

• If you haven’t received a refund within the expected time frame, please check your bank account again.
• Contact your credit card company; it may take some time before your refund is officially posted.
• Contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and still have not received your refund, please contact us at [email protected].

Cancellations

Order Cancellation:

• You can cancel your order within 24 hours of placing it for a full refund. To cancel your order, contact us at 9702253432 or [email protected].
• Orders cannot be cancelled once they have been shipped.

Refund Processing for Cancellations:

• If you cancel your order within the specified time frame, we will process your refund to the original payment method within 7-10 business days.

Contact Us: For any questions regarding our Refunds and Cancellations policy, please contact us:

• Customer Care: 9702253432
• Email: [email protected]
• Address: Mumbai