Privacy Policy
At J.K. Sweets, we value your privacy and understand the importance of keeping your personal information safe. This Privacy Policy explains what information we collect when you visit our website, how we use it and how we protect it.
Table of Contents
1. Information We Collect
When you visit our website, create an account, place an order or contact us, we may collect the following information:
- Full name
- Email address
- Mobile number
- Billing and delivery address
- Order details and purchase history
- Information submitted through our contact forms
We may also collect basic website usage information, such as your browser type, device information, and pages visited.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and delivery updates
- Respond to customer questions and complaints
- Manage cancellations, returns and refunds
- Improve our website and shopping experience
- Send offers and product updates where you have agreed to receive them
3. Payment Information
Online payments are processed through our trusted payment gateway provider, Razorpay.
Payment information is handled strictly according to the payment provider's security and privacy practices (PCI-DSS compliant). We do not store your full card details or banking passwords on our servers.
6. Data Security
We take reasonable technical and organizational steps to protect your personal information from unauthorised access, misuse or disclosure.
However, please note that no website, electronic transmission, or online system can guarantee complete 100% security.
7. How Long We Keep Your Information
We keep personal information for as long as needed to process orders, provide customer support, maintain required business records and meet applicable legal obligations.
Information that is no longer required will be deleted or handled according to our data retention practices.
8. Your Privacy Choices
You can contact us at any time to:
- Request access to or correction of your personal information
- Request deletion of your personal information, where applicable
- Withdraw your consent for optional communications
- Unsubscribe from promotional emails or messages
Note: Some information may need to be retained for legal, accounting or order-related verification purposes.
9. Third-Party Websites
Our website may contain links to other websites, including social media platforms and payment providers.
These websites have their own privacy policies. We recommend reviewing them when using their services.
10. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services or privacy practices change.
Any updates will be published directly on this page with a revised date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Business Name
J.K. Sweets
Contact Numbers
Explore Other Store Policies
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